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IRIS Docs Knowledge Base

15 articles

ias-11742

IRIS Docs

0 Search Results appear in Iris Docs

This can be due to one of two reasons: No documents match the search criteria The user does not have…

ias-11735

IRIS Docs

How do I add a New User into IRIS Docs?

A step by step guide of how to add new users into IRIS Docs is available in the IRIS Help…

ias-11491

IRIS Docs

Email Assistant not initialising

If all users are affected it is likely the service responsible for the email assistant addin will need to be…

ias-9997

IRIS Docs

What is a suggested dpi for scanning documents?

If the dpi is set to a low figure then the OCR will fail to correctly identify characters to a…

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IRIS Docs

Can Barcode Separators be used on files brought in via Netscan?

The documents, including the barcode separators must be scanned in as TIF images, preferably Group 4 CCITT, and at a…