Knowledge Base Articles

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Knowledge Base

2921 articles

ias-10572

IRIS P11D

P11D- Submit amended P11D online?

Using IRIS Accountancy P11D- HMRC's gateway is unable to process amendments online for P11Ds. Users are required to send any…

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IRIS Personal Tax

Personal Tax- HMRC Pension Lump Sum not appearing on the tax computation

This is a HMRC rule being applied in Personal Tax. The lump sum payment will give rise to a charge…

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IRIS Personal Tax

The element 'Loans' in namespace

Users are required to amalgamate the loan benefits so that the total number of loan benefits do not exceed 10…

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IRIS Personal Tax

How can the Tax Return form be saved as a PDF file?

Users are required to print the Tax Return to the screen then click the Save button located in the top…

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IRIS Personal Tax

Authentication failed- when filing tax returns online

This KB article has been updated to this newer article, please read this first: https://www.iris.co.uk/support/knowledgebase/kb/personal-and-business-tax-failed-authentication-check-client-utr-id-and-password/ Older article superseded by the…

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IRIS Personal Tax

HMRC have received an amended return and requesting the original be submited

Iris has been designed to provide a message to clients advising that they have chosen an amended return but the…

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PTP CT - When adding a new period and clicking on the Save button, message saying Invalid 'To' date

This means the software is not finding a valid licence. If the licence has already been entered, it may help…

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Error during installation or updating of IRIS

Please refer to KB IAS-11884 for details on sending in your log files Share This Page

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IRIS Personal Tax

How to enter- Any payment or benefit not included elsewhere on the P9D

Users are required to do the following: 1. Log into P11D and select the relevant employer and tax year 2.…

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Error Message Attaching the MDF and LDF files

IRIS Support recommends that your restore from your last good backup. If a good backup is not available following the…