Knowledge Base Articles

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2929 articles

personal-tax-client-tax-code-adjusting-the-tax-calc

Personal Tax- Client 'Tax Code' adjusting the tax calc?

The client 'Tax code' entered into Personal Tax is just for information purposes it will not have any bearing on…

148641

Auditor footer is showing April 2018

Reports| Auditor| ISAThe report is showing April 2018 in footer. This is a defect within the software and is due…

error-3001-and-0-in-accounts-charity-ct600-filin

Error 3001 and 0 in accounts Charity CT600 filing

error-9999-error-type-fatal-charity-submission-to-companies-house

Error 9999, Error type: Fatal Charity submission to Companies House

business-tax-period-start-date-not-known-library-error-illegal-ctap

Business Tax-Period Start Date not known, Library Error-Illegal CTAP

This is normally an incorrect CTAP period you have saved in AP/BT for the company – you will need to…

ptp-how-to-update-ptp-tax-platform

PTP - How to Update PTP Tax Platform

This guide will show you how to update PTP Tax Platform to the latest version. Please follow the instructions below.…

ptp-how-to-install-ptp-share-register

PTP - How to Install PTP Share Register

This guide will show you how to install PTP Share Register as a brand new installation. Please follow the instructions…

personal-tax-identity-verification-precondition-failed

Personal Tax- IDENTITY VERIFICATION PRECONDITION FAILED

This is a new error started in 2022 and is coming from the HMRC system. They have a issue with…

ptp-how-to-install-ptp-tax-platform

PTP - How to install PTP Tax Platform

This guide will show you how to install PTP Tax Platform as a brand new installation. Please follow the instructions…

aml-how-to-install-iris-anti-money-laundering-desktop-version

AML - How to install IRIS Anti Money Laundering (Desktop Version)

This guide will show you how to install IRIS Anti Money Laundering as a brand new installation. Please follow the…