Knowledge Base Articles

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2929 articles

ias-11752

IRIS Crashes When Printing Reports in Accounts Production

This has been identified as a problem with the installed graphics card. To resolve this issue you must either revert…

11655

IRIS P11D Organiser

Admin log in details for PAS P11D Organiser

PLEASE NOTE: This KB refers to PAS P11D Organiser stand alone software not Accounts Production/Business Tax, etc. Since the 2013 version,…

ias-11745

Specified Folder Does Not Exist

The path being referenced on the F/T tab of the Practice Options menu may refer to a folder on the…

ias-11740

IRIS Docs

Unable to initialise email assistant addin error when opening Microsoft Outlook

A system service will need to be restarted to resolve this issue, please find the steps below to assist with…

ias-11742

IRIS Docs

0 Search Results appear in Iris Docs

This can be due to one of two reasons: No documents match the search criteria The user does not have…

ias-11735

IRIS Docs

How do I add a New User into IRIS Docs?

A step by step guide of how to add new users into IRIS Docs is available in the IRIS Help…

ias-11736

IRIS Company Secretarial

Why can I not connect to Companies House Online Services?

This error is typically caused by the Proxy Server not being configured to allow IRIS access to the appropriate URL.…

ias-11737

IRIS Company Secretarial

IRIS Efile Scanner Internal Exception Occured - gatewayResp is null or empty

This error is typically caused by the Proxy Server not being configured to allow IRIS access to the appropriate URL.…

ias-11730

Can I use Office 365 with the IRIS Accountancy Suite?

For full details regarding support operating systems and office versions please refer to the system requirements here Share This Page

ias-11723

What data can I import from IRIS OpenBooks into IRIS Accounts Production?

Only the Trial Balance can be imported from IRIS OpenBooks into IRIS Accounts Production For further information please view our…