Knowledge Base Articles

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2929 articles

ias-10300

IRIS AutoMail

Word Font And Double line Spacing Settings Are Not Saving

You must recreate the default Normal.dotm template in Word. In Word select desired settings as outlined in KB IAS-11962 but…

ias-10296

IRIS Company Secretarial

How do I request information within Company Secretarial using CHOS?

From the IRIS Company Secretarial main menu: 1. Select - Client | Companies House Online Service A 'companies house online…

kba-03019

PTP TR - Personal allowance not being given for clients with an income over £100,000

From tax year 2011-12 and onwards, if the Adjusted net income is over £100,000, the Personal Allowance is reduced by half…

kba-03018

PTP Personal allowance being given for clients with an income over £100,000

The Personal Allowance is calculated from the Adjusted Net Income, as opposed to the actual Net Income, as per the HMRC guidance.…

kba-03013

PTP TP/CT - 1046 rejection

The HMRC username and password entered into the software needs to be identical to those held by HMRC. To edit these details, click…

kba-03014

PTP TP - Error in xml: tag is 'PostCode'

Users will need to rekey the postcode on the Client Main Details screen ensuring that there is only one space…

kba-03015

PTP TR - Pre filing validation or rejection regarding 'address' or 'line'

The address section on the Client Main Details tab, has restrictions of 28 characters on the 1st and 2nd line…

kba-03016

PTP TR - Not getting payments on account

There are a number of reasons why POAs may not appear 1. If the tax liability is less than £1000 2. If the…

kba-03017

PTP PTR - Filing a partnership return with more than one trade or period

Due to an HMRC restriction it is not possible to file online a partnership with two trades or two periods. There is…

ias-10222

IRIS Business Tax

Online amendments that generate a repayment claim

'If a company makes an online amendment that generates a repayment and either nominee or BACS details are changed on…