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IRIS Earnie IQ Knowledge Base

198 articles

11745

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Who can opt-out?

The following workers have the right to opt-out of a pension if they are within the Opt-out Period: An Eligible…

11770

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

I am running payroll on behalf of a company – who sends the pension communications?

You and your client need to decide between yourselves who will take on the responsibility. For further auto enrolment FAQs…

11764

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

I’ve withheld my employee’s contributions, when the employee opts out, how do I remove the contribution value from the file?

You need to check with your Pension Provider what to do in this case. Some Pension Providers will require the…

11760

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

NEST Payment Group and Payments Source

Where do we find our NEST Group and Payment Source? These are the Group and Payment Source you configured on your NEST account.  You…

11643

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Error 457: This Key is Already Associated with an Element of this Collection

There is a duplicate entry in the company data causing the problem. This duplicate will need to be removed. Please…

11886

IRIS Payroll Business, IRIS Bureau Payroll, Earnie, IRIS Earnie IQ, IRIS Payroll Professional, IRIS GP Payroll, IRIS PAYE-Master, IRIS OpenPayslips

Error 5 - Publishing to IRIS OpenPayslips

This error occurs when the user doesn't have sufficient access/permissions to run the process "EPayslipConsole.exe". EPayslipConsole.exe is the process that…

11806

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

System requirements for your software

IRIS PAYE-Master IRIS Payroll Business IRIS Bureau Payroll Earnie Earnie IQ IRIS GP Payroll IRIS GP Accounts IRIS P11D

11900

IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

Employee Code Not Unique Across Multiple Users

This error indicates that, previously, a user has tried to create a new employee and the software has been closed…

11746

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ

How do I notify my Pension Provider an employee has opted out?

It is the employee who must contact the pension provider to inform them they wish to opt-out and get an…

12110

IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ, IRIS P11D Organiser, , IRIS GP Accounts

Can I run my software over a terminal server setup?

Please refer to the System Requirements for each product: IRIS PAYE-MasterIRIS GP PayrollIRIS GP AccountsIRIS Payroll BusinessIRIS Bureau PayrollIRIS HR…